Delivery & Returns
We are mindful that families often don't have much time when organising a funeral, so it is our priority to ensure that your order reaches you as quickly as possible and in perfect condition.
Fast Same Day Dispatch Orders placed before 3pm are dispatched the same day Mon-Fri (excluding bank holidays). Orders placed after 3pm will be dispatched the next working day.
Time Sensitive Order? If your order is time sensitive we recommend selecting the DPD Next Working Day courier option for UK orders, and the DHL Express courier option for international orders, as these are the fastest delivery services that we offer.
UK DELIVERY
Orders over £50 qualify for FREE Express delivery (1-2 working days).
| Order Value |
STANDARD Royal Mail 2nd Class (3-5 working days) |
EXPRESS Royal Mail 1st Class (1-2 working days) |
DPD Next Working Day (Order Cut-off 3pm Mon-Fri) |
| Under £50 | £4.99 | £5.99 | £6.99 |
| Over £50 | - | FREE | £6.99 |
INTERNATIONAL DELIVERY
We deliver to the USA, Canada, Australia and New Zealand. We offer a choice of Royal Mail Standard International Tracked Post or a faster DHL Express Courier service, for more time sensitive orders.
EU & Ireland Delivery Regrettably we no longer ship to EU countries from this website as we are not set up to collect EU VAT. However, you can order for delivery to Ireland from our Etsy store as they are able to collect the EU VAT at the checkout. Please click here to visit our Etsy store.
|
Royal Mail Standard International Tracked Post |
DHL Express Courier Tracked & Signed |
|
| USA |
£12.99 7-14 working days |
£19.99 2-3 working days |
| Canada |
£14.99 7-14 working days |
£23.99 2-3 working days |
| Australia / NZ |
£15.99 7-14 working days |
£29.99 2-5 working days |
RETURNS & EXCHANGES
We hope that you will be delighted with your purchase. If for any reason you are not completely satisfied with your order, please contact us on hello@angelanddove.com and we will do our utmost to put things right.
If you would like to return an item, we offer a no fuss returns policy. Simply return the unused item to us within 30 days of purchase and we will refund or exchange it as you wish. Return postage is paid by the customer unless an item is damaged or faulty, and we strongly recommend using a tracked postal service when you send the goods back to us.
Our Returns address is:
Angel & Dove, Unit 6 Oriel Court, 106 The Green, Twickenham TW2 5AG